Effective Date: Oct. 10, 2024
Jadore Pte. Ltd. (hereinafter referred to as “the Company”) respects the privacy of its users (“you”, “your”) and is committed to protecting the information it collects. This Privacy Policy explains how the Company collects, uses, discloses, and protects your personal information when you use its services, including game applications, the generative AI-based digital content creation service “Exart”, and related services (collectively, the “Service”). Please note that users located in regions where the GDPR is applicable, including the European Union (EU), are not permitted to use the Service.
1. Information the Company Collects
The Company collects the following types of information:
(a) Information You Provide
The Company collects information you provide directly, such as when you create an account, use the Service, make purchases, or communicate with the Company. This may include:
- Personal identifiers such as your name and email address
- Payment information
- User-generated content such as designs, media, and other submissions
(b) Information from Third-Party Applications
If you choose to connect third-party applications (e.g., Facebook, Google, Apple), the Company may receive information from those services, such as profile data, account IDs, and usage data.
(c) Automatically Collected Information
The Company automatically collects certain data using cookies, device identifiers, and IP addresses, including data on your interactions with the Service, advertising behavior, and location-based information.
(d) Information from Other Sources
The Company may receive additional information about you from public sources, social media platforms, or third-party data providers, such as demographic data, professional information, and behavioral data.
2. How the Company Uses Your Information
The Company uses the information it collects for the following purposes:
(a) To Provide and Operate the Service
- To create accounts, verify payments, deliver products, and maintain user access
- To store and give access to your designs and media
- To provide customer support
(b) To Improve the Service
- To analyze user feedback and behavior to improve functionality and user experience
- To personalize your experience on the Service
(c) For Marketing and Advertising
- To provide relevant advertisements based on your preferences
- To measure the effectiveness of our marketing campaigns and improve targeting strategies
(d) For Security and Fraud Prevention
- To monitor for suspicious or illegal activities, protect user accounts, and ensure the safety of the Service
(e) For Data Anonymization and Analytics
- User data may be anonymized and aggregated for the purpose of improving algorithms, generating insights, and training AI models. This anonymized data will not identify individual users and will be used for enhancing the Service’s features.
(f) To Comply with Legal Obligations
- To respond to legal requests, comply with laws, and protect the rights and property of the Company, its users, or others
3. Sharing of Information
The Company may share your information with:
(a) Service Providers
The Company shares your information with third-party service providers who assist in operating the Service, including hosting, analytics, customer support, payment processing, and security.
(b) Legal Authorities
The Company may share information with law enforcement or regulatory authorities if required by law or in connection with a legal process.
(c) Advertising and Social Media Partners
The Company may share information with third-party advertising and social media partners to deliver personalized ads and to enable features like social media interactions within the Service.
(d) Anonymized Data
Aggregated and anonymized data, which does not identify individuals, may be shared for the purpose of improving the Service and conducting research and analysis.
4. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. However, users located in regions subject to GDPR regulations, including the EU, are excluded from using the Service. For users located outside the EU, the Company ensures that appropriate measures are taken to protect your data in accordance with applicable laws.
5. Your Rights and Choices
You have certain rights concerning your personal data:
- Access and Correction: You can request access to the data the Company holds about you and request corrections to inaccuracies.
- Deletion: You can request that the Company delete your data, subject to certain legal obligations.
- Opt-out of Marketing: You can opt out of marketing communications by following the unsubscribe instructions provided in those communications or by updating your settings within the App, Games, or Services.
- Data Restrictions: You can restrict how the Company processes your data for certain purposes, such as personalized advertising.
To exercise these rights, the Company encourages you to primarily contact it through the support features within each App, Games, or Services. Alternatively, you may contact the Company as described in Section 9.
6. Data Retention
The Company retains your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and backup purposes. After account deactivation, the Company may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
The Company takes appropriate technical and organizational measures to protect your data. However, no system is completely secure, and the Company cannot guarantee the absolute security of your information.
8. Policy Updates
The Company may update this Privacy Policy from time to time to reflect changes in its practices. If the Company makes material changes, it will notify you by posting the updated policy on its website or via email. The Company encourages you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, the Company encourages you to primarily contact it through the support features within each Apps, Games, or Services. Alternatively, you may contact the Company at:
Company Name: Jadore Pte. Ltd.
Email Address: privacy_grp@jadore.biz